Pendik Municipality
Social Support Services Directorate | Pendik Municipality
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 Ümit Ay

Ümit Ay

Director

İletişim Bilgileri

iletisimmerkezi@pendik.bel.tr

444 81 80

YÖNETMELİKLER

Social Support Services Directorate

Duties

  • Monitor legislation related to the directorate’s activities and ensure compliance within the required timeframe.

  • Carry out and finalize the procedures and tasks that need to be followed up with other authorities.

  • Execute activities in accordance with the strategic plan, annual performance program, investment program, and the directorate’s budget.

  • Implement necessary actions to fulfill the responsibilities outlined in the Pendik Municipality Internal Control Action Plan.

  • Respond to incoming letters and petitions within the specified period. In accordance with Law No. 3071, provide written information within 30 days for petitions and additionally notify the results if the process has been publicly announced.

  • Provide information and documents to applicants within the scope of Law No. 4982 on the Right to Information, except for exceptions, with the knowledge and approval of the Mayor or relevant Deputy Mayor.

  • Under the scope of Law No. 4734 on Public Procurement, prepare, approve, and finalize the progress payments for all types of goods, services, and construction works required by the directorate.

  • Develop necessary initiatives to determine the medium- and long-term strategies, policies, and objectives of the municipality.

  • Ensure that records of the directorate’s activities are maintained, archived, protected, and preserved when necessary.

  • Conduct correspondence with other municipal units, official institutions, professional chambers, and stakeholders involved in procurement processes as needed.

  • Provide necessary data flow to the Press and Public Relations Directorate for announcements and promotion related to the directorate’s field of work.

  • Provide in-kind and cash social assistance within budgetary resources to low-income, needy, orphaned, disabled, women, children, refugees, students, and families of martyrs and veterans, as well as to individuals affected by fire, natural disasters, or other disadvantages; develop social service models.

  • Ensure daily meals prepared in the municipal soup kitchen and food aid reach the citizens in need.

  • Organize activities to increase employment and facilitate participation in economic life to help individuals gain skills and employment.

  • Provide transportation services for elderly, disabled, and sick citizens.

  • Offer social services to individuals aged 65 and over to support active and healthy living.

  • Provide in-home services such as hairdressing, care, and accompaniment for disabled, elderly, and bedridden individuals who cannot perform self-care.

  • Coordinate volunteer citizens to ensure that their services are delivered effectively and efficiently.

  • Offer legal guidance, counseling, and information to disabled individuals and their families; organize psychological support, special education, therapy, social activities, and vocational programs to facilitate social participation.

  • Provide psychological support services to those in need and organize informative and educational seminars and events to address current needs.

  • Ensure proper and effective operation of services in the Women’s Shelter and Sevgi Houses to meet the temporary accommodation and other needs of women and children affected by family breakdown.

  • Provide home cleaning services to elderly, lonely, and socially disadvantaged citizens who are unable to meet these needs physically or financially.

  • Organize social and cultural activities, visits, seminars, and “Welcome Baby” visits throughout the year to increase social engagement for disadvantaged groups.

  • Attend funerals, make condolence visits to the family’s home, follow up on death certificate procedures for home deaths, and provide funeral meal services to requesting families.

Address: Yenimahalle Stadyum Sk. No: 18, Pendik

Fax: +90 216 585 14 67